as77 Privacy Policy

1. Introduction and Scope

as77 ("we", "us", "platform") operates a safe and trusted online entertainment service for users in Bangladesh. By accessing or registering on our website as77.cam, you are considered to have agreed to the terms described in this privacy policy.

This privacy policy ("policy") applies to the as77 website, mobile services, and all related platforms. It explains what types of information we collect, why we collect it, how we use it, who it may be shared with, and how you can maintain control over your information.

We believe that transparency and trust are the foundation of a lasting relationship. That is why we are committed to providing complete information about our privacy practices.

2. What Information We Collect

When creating an account and using services at as77, we may collect various types of information. The categories of this information are detailed below:

2.1 Information Provided Directly by You

• Full name and date of birth (required for age verification)
• Email address and mobile number
• National ID card or passport number (for identity verification where applicable)
• Address details (city, district, postal code)
• Payment account information such as bKash, Nagad, or Rocket number
• Login credentials (username and encrypted password)

2.2 Automatically Collected Information

• IP address and device type
• Browser information and operating system
• Visit times, page views, and click patterns on our site
• Cookie and local storage data
• Log files and error records

2.3 Transaction-Related Information

• Deposit and withdrawal history
• Gaming activity records
• Bonus usage and claim history
• Transaction date, amount, and method

4. Cookies and Tracking Technologies

as77 uses cookies and similar tracking technologies to operate the platform more effectively and to improve the user experience.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site, such as maintaining login sessions and ensuring security.
• Functional Cookies: Used to remember your preferences and settings, such as language preference.
• Analytical Cookies: Collect statistics to monitor site usage and improve service quality.
• Performance Cookies: Help detect page load speed and errors.

4.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some site features to not work properly. To learn more about cookies or to manage them, please contact our support team.

5. Information Sharing and Disclosure

as77 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Minimum necessary information is shared with trusted third parties to provide essential services such as payment processing (bKash, Nagad, Rocket), technology services, and customer support. These partners are required to comply with privacy agreements.

5.2 Legal Requirements

If disclosure of information is required to comply with a court order, a lawful request from law enforcement, or applicable legal obligations, we are bound to do so.

5.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. We will notify you in advance of any such change.

5.4 With Your Consent

Before sharing your information for any purpose other than those described above, we will obtain your explicit consent.

7. Data Retention Period

as77 retains your personal information only for as long as necessary. The retention periods for different types of information are listed below:

• Account Information: While the account is active and for a defined period after account closure as required by legal obligations.
• Transaction Records: Retained for up to five years in compliance with financial regulations.
• Communication Logs: Up to two years for improving customer service quality and resolving disputes.
• Marketing Consent: Until you withdraw consent or until the defined period expires.

Once the defined retention period ends, we securely delete or anonymize the information.

8. Your Rights and Controls

As an as77 user, you have the following important rights over your own information:

8.1 Right to Access

You may request a copy of the information we hold about you at any time. We will provide it within a reasonable time.

8.2 Right to Correction

If there are any errors or incomplete details in your information, you may request a correction. We will make the necessary changes as soon as possible.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business requirements.

8.4 Right to Object to Processing

You may object to certain types of information processing, particularly in the case of marketing communications. You may unsubscribe from marketing notifications at any time.

8.5 How to Exercise Your Rights

To exercise any of the rights mentioned above, write to our support email [email protected] or contact us via 24/7 live chat. We will respond as soon as possible in accordance with Bangladesh Standard Time (BST, UTC+6).

9. Third-Party Services

Our platform features content from various game providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, NetEnt, Microgaming, and Ezugi. These providers may collect certain technical information to operate their game software.

The privacy practices of the relevant provider apply to privacy matters related to third-party services. We are not responsible for their data collection or usage practices, but we only work with trusted and reputable partners.

9.1 Payment Gateways

Transactions are processed through bKash, Nagad, and Rocket. These organizations have their own privacy policies. Your bank or mobile financial service account information is governed directly by the rules of the relevant institution.

10. Protection of Minors

as77 services are intended for persons aged 21 and over only. We do not knowingly collect any personal information from persons under the age of 21.

We verify age at registration. If a minor has inadvertently provided information and we are notified, we will immediately close that account and delete the associated information.

If a guardian suspects that information about a minor is held by us, they may contact [email protected].

11. Policy Changes and Updates

as77 reserves the right to amend this privacy policy from time to time. Changes will be communicated to you in the following ways:

• The "Last Updated" date on this page will be changed
• A notification will be sent to the registered email address for significant changes
• A special notice will be displayed on the site for important changes

If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. If you do not agree with the new policy, you may request to close your account.

12. Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us in the following ways:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We will try to respond as soon as possible in accordance with Bangladesh Standard Time (BST) after receiving your request.

If you have concerns about our privacy practices, we recommend contacting us directly first. We take all complaints seriously and are committed to resolving them promptly.